Reference

How coinz Handles Your Personal Information

We built coinz to be direct about everything — including how your data works. This page explains what we collect when you open an account, how we use it, and what rights you have over it.

Account data handled securelyPayPal & Venmo payment privacyYour right to access or delete dataNo third-party data salesContact us anytime for data requests
coinz How coinz Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use industry-standard SSL encryption across every page of coinz, including account login, payment flows, and the lobby. Your session data is isolated per device — logging in on your phone does not expose your desktop session tokens. Cookies on coinz fall into three categories: strictly necessary (for login and session management), functional (for remembering your preferences), and analytics. You can manage cookie preferences through the settings link in the site footer. We do not use third-party advertising cookies that track you across other websites.

SSL Encryption

Every account page, PayPal deposit screen, and Venmo withdrawal flow runs over SSL. Your credentials and payment data are encrypted end-to-end at every step.

Cookie Controls

We separate strictly necessary cookies from analytics cookies. You can update your cookie choices at any time through the footer link without losing your account session.

Data Retention Policy

Account records are kept for the period required by applicable state law. When that window passes, personal data is deleted or anonymized on a scheduled basis.

Access and Correction Rights

You can request a copy of the data we hold on your account or ask us to correct inaccurate information. Submit your request through live chat or the in-app help form.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Got a question about what we hold on your account, or want to submit a data request? We make it simple. Reach us through live chat inside your account dashboard, send an email to our privacy contact address, or use the in-app help form on mobile. We respond to all data-related requests in writing so you have a record of the outcome.

Team online

Live Chat

Start a live chat session from your account dashboard — available directly inside the coinz app or desktop lobby for data and privacy questions.

Email Privacy Request

Send a written data request to our privacy contact email. Include your account username and the type of request so we can route it correctly.

In-App Help Form

On mobile, open the Help section and select 'Privacy & Data Request' from the topic menu. Submissions are logged and receive a written response.

Common Questions About Your Privacy on coinz

These are the questions we actually hear from account holders about how coinz handles personal data, payment information, and deletion requests. If your question isn't here, reach out through live chat or the in-app help form.

No. We do not sell your personal data to third-party marketing companies. Data shared with payment processors like PayPal and Venmo is limited to what's needed to complete your transaction.

We receive a transaction confirmation from PayPal or Venmo — enough to credit your account. We do not store your PayPal password, Venmo login, or linked bank account details on our servers.

Open a live chat in your account dashboard or submit an in-app help form under 'Privacy and Data Request'. Include your account username and we'll respond in writing with your data summary.

Yes. Submit a deletion request through live chat or email. We'll remove personal data that isn't required to be retained under applicable state law and confirm completion in writing.

Retention periods follow the requirements of applicable state regulations. Once that period ends, personal data is deleted or anonymized. You can ask us to clarify the timeline for your specific account.

No. We use strictly necessary and functional cookies for session management and preferences. We do not place third-party advertising cookies that follow you to other sites after you leave coinz.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.